Terms of Service

By accessing or using the Brand Experience website, platform, and services (collectively, the "Services"), you agree to be bound by these Terms of Service.

If you do not agree with any part of these terms, you may not access or use our Services. These Terms apply to all visitors, users, and members of the Brand Experience community.

We may update these Terms from time to time. Continued use of our Services after changes constitutes acceptance of the modified terms.

You may use our Services only for lawful purposes and in accordance with these Terms. You agree not to use the Services in any way that violates any applicable law or regulation.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device.

You agree to accept responsibility for all activities that occur under your account or password.

You must not use the Services to transmit, distribute, or store material that is harmful, threatening, abusive, defamatory, or otherwise objectionable.

All content, materials, and resources provided through Brand Experience — including but not limited to text, graphics, logos, images, videos, courses, templates, frameworks, and methodologies — are the property of Brand Experience and are protected by intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any of our content without prior written consent.

Any feedback, ideas, or suggestions you provide about our Services may be used by Brand Experience without obligation to you.

Certain features of our Services require payment. All fees are stated in the applicable currency and are due at the time of purchase or subscription renewal.

You agree to provide accurate and complete billing information. You authorize us to charge your payment method for any applicable fees.

Subscription plans will automatically renew unless you cancel before the renewal date. You may cancel your subscription at any time through your account settings or by contacting us.

Prices for our products and services are subject to change. We will provide reasonable notice of any price changes for active subscriptions.

Refund eligibility depends on the type of service or product purchased. Digital products, courses, and downloadable content are generally non-refundable once accessed.

For events and programs, cancellation requests made at least 7 days before the event date may be eligible for a full or partial refund at our discretion.

If you are dissatisfied with a service, please contact us within 14 days of purchase to discuss your concerns. We will work with you to find a fair resolution.

You may not use our Services to impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity.

You must not interfere with or disrupt the Services, servers, or networks connected to the Services.

You may not engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which may harm Brand Experience or its users.

Sharing, reselling, or redistributing purchased content, courses, or membership materials without authorization is strictly prohibited.

Brand Experience and its directors, employees, partners, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Services.

Our total liability for any claims arising under these Terms shall not exceed the amount you paid to us in the 12 months preceding the claim.

We do not warrant that our Services will be uninterrupted, timely, secure, or error-free. The Services are provided on an "as-is" and "as-available" basis.

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions.

Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Nigeria.

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining Terms remain in full force and effect.